Who We Are

Openex Free operates from Station Rd, Falcarragh, Co. Donegal, F92 RT04, Ireland. We're registered as a data controller under Irish law, which means we're responsible for protecting the personal information you share with us.

You can reach our data protection team at [email protected] or call us at +353214371995 if you have questions about how we handle your information.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why:

Information You Give Us Directly

• Your name, email address, and phone number when you register for our learning programs
• Billing details if you purchase any premium educational materials
• Communication preferences and areas of investment interest
• Questions you submit through our contact forms or support channels
• Feedback and survey responses when you choose to share them

Information We Collect Automatically

• Your IP address and general location data (country/region level)
• Browser type, device information, and operating system
• Pages you visit on our site and how long you spend on them
• Referring websites and search terms that led you to us
• Course progress and completion rates for learning materials

Information from Other Sources

Sometimes we receive information about you from third parties, but only when you've given them permission to share it. This might include authentication services or payment processors.

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing you with quality investment education.

We'll never sell your personal information to third parties. That's not how we operate, and it never will be.

Sharing Your Information

We keep your data within our organization whenever possible. But there are times when we need to share limited information with trusted partners who help us run our services:

• Technology providers: Companies that host our website and store our data securely. They only access what's necessary to maintain the platform.
• Payment processors: Financial institutions that handle transactions. They follow strict security standards (PCI DSS compliance).
• Email service providers: Platforms that help us send course materials and updates. We only share contact details, not your full profile.
• Analytics services: Tools that help us understand how people use our site. We anonymize data wherever possible.
• Legal authorities: If required by law or to protect our rights and the safety of our users.

All our service providers are carefully vetted and bound by contractual obligations to protect your data. They can't use your information for their own purposes.

International Data Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). When we do work with service providers outside the EEA, we make sure they provide adequate protection through:

• EU-approved Standard Contractual Clauses
• Adequacy decisions from the European Commission
• Binding corporate rules for multinational organizations

We assess each international transfer carefully to confirm your data remains protected to GDPR standards.

How Long We Keep Your Data

We don't hold onto your information longer than necessary. Here's our approach to data retention:

• Active accounts: We keep your data while you're using our services and for a reasonable period afterward in case you return.
• Course records: Educational progress and completion certificates are retained for seven years to support your professional development records.
• Financial records: Transaction data is kept for seven years to comply with Irish tax and accounting requirements.
• Marketing data: If you've opted into marketing emails, we'll keep your contact details until you unsubscribe or after two years of inactivity.
• Support communications: Customer service records are kept for three years to help resolve any follow-up issues.

After these periods, we either delete your data or anonymize it so it can't be linked back to you.

Your Rights Under GDPR

Irish and EU data protection laws give you significant control over your personal information. You have the right to:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within one month.

Correct Inaccuracies

Update or fix any incorrect or incomplete information in your profile. You can do this directly through your account settings or by contacting us.

Delete Your Data

Ask us to remove your personal information (also called the "right to be forgotten"). We'll honor this unless we have a legal reason to keep certain records.

Restrict Processing

Request that we limit how we use your data in specific circumstances—for example, while we verify information you've disputed.

Data Portability

Receive your data in a structured, machine-readable format so you can transfer it to another service provider.

Object to Processing

Stop us from using your data for marketing purposes or when we process it based on legitimate interests.

Withdraw Consent

Change your mind about any permissions you've given us. This won't affect processing that happened before you withdrew consent.

Cookies and Tracking

Like most websites, we use cookies—small text files stored on your device—to improve your experience and understand how people use our platform.

Essential Cookies

These are necessary for the site to work properly. They remember your login status and security settings. You can't opt out of these without breaking core functionality.

Performance Cookies

These help us understand which pages are popular and identify technical issues. The data is aggregated and anonymous.

Functional Cookies

These remember your preferences—like language settings or course progress—so you get a personalized experience.

Marketing Cookies

We use these to show relevant information about our courses. You can opt out through your browser settings or our cookie consent tool.

Most browsers let you control cookies through their settings. Check your browser's help section for instructions on blocking or deleting cookies.

Children's Privacy

Our services are designed for adults interested in investment education. We don't knowingly collect information from anyone under 16 years old.

If we discover we've accidentally collected data from a child, we'll delete it immediately. Parents or guardians who believe we might have information about someone under 16 should contact us right away.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when we last revised this policy. We encourage you to check back periodically, especially before sharing new information with us.

Third-Party Websites

Our site might link to external resources and tools related to investment education. We're not responsible for the privacy practices of these third-party sites.

When you click a link leaving our platform, we recommend reading that site's privacy policy before sharing any personal information.